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Ordering Info

Home 9 Ordering Info

To Place An Order…

There are some of us left in this age of technology who still prefer real contact with real people. Don’t get us wrong we’re just saying we’re capable of doing things the old-fashion way. Should you wish to speak to one of us, you may call us at Phone: 951-785-7001 Office Hours: 8:00 A.M – 4:30 P.M PST Monday – Friday. Email: [email protected] you can as well chat with us during or after business hours on our website, we would be glad to help!

Dealers

Dealers: If you wish to set up an account with us, please give us a call, email us, or fill in the online form which you will find below the dealer account form below. We also welcome the placement of orders via our websight.

Shipping

Shipping: We ship our cooling units FED EX or UPS ground. Most orders are shipped within 48 hrs. Any units larger than 8 cubic feet will be shipped truck freight to a business or closest terminal for pick up. Delivering a freight shipment to any residence is subject to an additional surcharge of 94.50. If you have any questions or concerns, feel free to give us a call at 951-785-7001

Warranty

Warranty: All COOL-FUN, LLC. Cooling Units are warranted for the first two years of purchase to the original purchaser (RETAIL CUSTOMER) Freight is covered for the first 30 days of the Warranty Period. Cooling units will be shipped F.O.B COOL-FUN LLC, Riverside, California freight collect.  The customer is responsible for freight both ways on the units. To learn more about our warranty click here.

Core Policy

Core Policy: We don’t have a core charge but we want our core units back. We will bill you upfront for the shipping and supply a return shipping label at no cost to you. The Warranty is not active until we receive the core.  We will contact you with more information on our core returns. To learn more about our Core Return Policy & Procedures click here.

 

Defected Cooling Units Must Be Returned To Cool-fun Llc. Within 30 Days Of Our Shipping Date Or The Warranty Will Be Forfeited.

We supply remanufactured cooling units to R.V. dealers and Service centers. On top of that, we also welcome retail customers. If you have any questions or queries regarding the purchase of a single unit, please don’t hesitate to email us or give us a call. Any orders placed on our website will be processed within one working day, and we will contact you with confirmation.

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